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Namah Emotional Literacy Training

can influence someone else’s growth. When A participant will be given a sad situation to
healing people who have not been given love in enact. Her partner has to find out the reason
childhood, ahelper loops with their emotions and provide consolation. The cause can be
and fulfils that need. The Heart Math Institute severe, such as a loss of a parent, or a mild
has a lot of helpful articles and recorded talks one such as a brother is caught stealing.
for building resilience. They have a game that Participants will think about handling each
helps people calm down. case differently. Film clippings and literature
instances will be shown where this is done
We will do some role-playing now to influence well. Participants will model interactions for
our behaviours. For the next session each other challenging situations.
participant will choose a role they want to
play. It can be a historical character or one The second lesson will be power-play. Again
they have created. They will enumerate the role-acting will be done in pairs, one of power,
trait or traits they want to uphold. They will the other subordinate. Roles will be switched
act out the role, and others will try to sense and replayed. Various situations can be
the atmosphere it creates. Those who are not enacted. For example, a child drawing on the
confident about acting, can read out dialogues wall and the parent having to say ‘No’. Here
they have written. Then we will discuss how positive reinforcement will be practised. Some
thinking about this personality and playing children will be hard to control, some easy.
this role has influenced their mental state. Other situations are: an employee asking for
a salary rise from his boss, a daughter asking
If participants would like to experience toxic her father for permission to marry outside the
relationships, film clippings can be shown community, a householder talking to her maid
and case studies can be discussed. This section after a sloppy job.
can cause distress, so participants should feel
free to skip this part of the training. The third lesson will be tackling difficult
conversations. These are when two parties
Topic 8: communication skills have a conflict that disrupts at least one party’s
well-being. This is a difficult conversation to
We interact with people by talking and listening, have but needs to happen. Instead of making
which is a give-and-take of emotions. The better it confrontational, it needs to be amicable. At
we do this, the better our relationships will the end an action-plan needs to be mutually
be. The first lesson is empathic listening. It chalked out. The party on the receiving-end
means a host of things: mirroring feelings in has to broach the topic, by making it clear
body language, adding reflective comments, something is bothering him and he needs to
abstaining from advising, giving the right talk. He shares his perspective and asks the
amount of helpat the right time, not rushing other to paraphrase what he understood,
to solve the problem, being there, tuning in, and then share his point of view. When the
creating rapport, touching and hugging if ‘my story’ and ‘your story’ part is done, the
needed. misunderstandings can be discussed and an
action plan mutually worked out. The scenes
To practice it, role-acting will be done in pairs. to enact could be: an employee ignores the

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