Page 34 - NAMAH-Oct-2018
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Namah                                  Vol. 26, Issue 3, 15th October 2018





        other, someone shouts at another in public,  a paragraph of a story. The class has to
        a father is abusive towards a son, a spouse  reconstruct the story using each one’s input.
        has become indifferent.                  None is discriminated against and all have to
                                                 succeed individually for the team to succeed.
        Topic 9: conflict resolution             It forces erstwhile enemies to cooperate.
        When two antagonistic groups are in conflict,  Another method is GRIT — Graduated and
        emotional intelligence needs to be augmented  Reciprocated Initiatives in Tension-reduction:
        with conflict resolution techniques. An invisible  each party takes one step at a time, waiting
        enemy is depersonalised and demonised.  for the other party to walk at the same pace.
        Negotiations can lead to these outcomes — win-  Each one is equally distant at each step from
        win, win-lose, lose-win, lose-lose, no-deal. There  the starting-point of conflict and at equal
        is a psychology game called ‘The Ultimatum  disadvantage to resume it.
        Game’, which is actually a social trap. Someone
        gives 10 rupees to your opponent and asks  Truth and Reconciliation Commissions: these
        him to share something with you. If you deny  have been fruitful in integrating communities
        his offer, neither of you get any money. If he  that have fought for decades, such as South
        offers 1 rupee, would you take it? One rupee is  African whites and blacks, and Sri Lankan
        better than none. It turns out that most people  Tamils and Sinhalese. Here, as long as a party
        compare up. You think your opponent walks  resolves to give up conflict in the future, their
        away with 9, so he has cheated you. You decide  past crimes are forgiven. Families of victims
        to go with lose-lose and keep your self-esteem.  hear the confessions and what happened to
        But you missed a chance at a win-win deal.  their loved ones.
        If you were the giver, how much would you
        offer? Humans are not optimised algorithms,  Restorative justice: in criminal cases, the
        they have egos. People react to a perceived  aggressor gets a chance to repay the victim.
        injustice, which may not be the same as the  He sees the victim’s perspective and sees
        opponent’s perceptions.                  the consequences of his acts. He can then
                                                 make amends. This works better than locking
        An alternative to hard negotiation is to do  up the criminal, because here often when he
        a project together. The enemy once seen,  is freed, he returns to the old habits and is
        turns out to be just another person, like us.  behind bars again.
        The out-group vs in-group perspectives
        shift. People are driven to find each other’s  The class will be divided into antagonistic
        strengths and utilise them for the common  camps and work out peace for various
        good. In classrooms this is called ‘The Jigsaw  situations. Case studies and film clippings
        Game’. Each gets a piece of the puzzle, say  will be seen that illustrate the CR methods.





           Lopa Mukherjee is a writer and documentary maker of educational and spiritual topics, and is a
                             psychology student in San Francisco, California.


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